Patients should be able to add reviews easily, but every review should be held as pending until an admin checks duplication, relevance, safety claims, and provider assignment.

Review fields

Rating, treatment, provider, location, date, language, text, verification status, and moderation status.

Admin approval

New reviews should not publish until an admin confirms the review is safe, relevant, and assigned correctly.

Provider claims

Credentials, licenses, years of experience, awards, and galleries should only appear when sourced or supplied.

Listing marketplace shell

Search entry

The homepage needs one compare-first action, then clear paths for consult requests, reviews, claims, and reports.

Listing card

Every card should show the listing name, category, location, review state, claim status, and one obvious next action.

Profile page

Profiles should show sourced facts, mobile actions, review anchors, claim/report links, related listings, and contact routing.

Operator proof

The backend workflow needs claim triage, review moderation, report handling, outreach links, and mobile QA before each launch.

Reusable shell

Clone this checklist for every listing marketplace

Use the same structure for new product directories: compare-first cards, evidence-led profiles, separated trust workflows, and private lead capture.

Data and taxonomy

Define listing name, category, location, proof links, claim status, verification status, review count, and contact route before scaling pages.

Card action ladder

Every card should expose the same path: compare proof, open profile, check reviews or trust routes, then contact privately.

Profile proof stack

Profiles need public facts, review anchors, claim/report links, related listings, a booking/contact panel, and a mobile action pattern.

Trust workflows

Reviews, claims, reports, and lead requests must stay separate so one party cannot rewrite another party's evidence.

SEO factory

Generate category, location, comparison, concern, language, review-intent, and provider pages only from approved listing data.

Launch QA

Verify mobile width, no horizontal overflow, review anchors, claim/report links, private lead copy, canonical domain, and git guard before publishing.

Marketplace-ready rule set

Keep facts, reviews, claims, reports, and contact actions separate

Use this page as one part of the same compare-first marketplace flow. Patients compare public facts and approved reviews before contacting a clinic; clinics claim factual details without controlling review text; reports flag data issues for moderation.

Facts

Public provider facts need a source, clinic confirmation, or moderation note before they guide a patient decision.

Reviews

Patient feedback stays in the review lane, with pending rows held privately until moderation approves publication.

Claims and reports

Claims correct owner-supplied details; reports protect users from wrong, duplicated, or unsupported listing data.

Contact

Consult requests and calls are private lead actions. They should not rewrite public facts or public review history.

Compare providers Add review Claim profile Report listing

Key questions

Why are policy pages needed?

They make review collection and provider claims credible.

Can providers remove bad reviews?

A clear policy should distinguish moderation from reputation control.

What should users report?

Incorrect provider data, unsafe claims, spam, privacy issues, or fake reviews.

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Medical disclaimer

This marketplace content helps patients compare providers and prepare questions. It is not medical advice. Botox eligibility, dosage, timing, side effects, and pricing require consultation with a licensed professional.